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In this Capital One tutorial, I show you exactly how to lock and unlock your Capital One credit card directly inside the app. You'll learn where to find the card lock setting, what happens when you freeze your card, when you should replace the card instead, and what types of charges can still go through while the card is locked. 💳🔒
⏱️ TIMESTAMPS
00:00 – How to Lock Your Capital One Credit Card
01:48 – How to Unlock Your Capital One Credit Card
02:09 – How to Protect Your Account From Unauthorized Changes
Locking your Capital One credit card is useful when you temporarily can't find your card or simply want to prevent new purchases while you look for it. In this video, I walk through how to find the Protect and Replace Your Card section, lock the card instantly, and turn it back on when you're ready to use it again.
I also explain why locking a card is different from reporting it lost or stolen, why recurring charges and subscriptions may continue even while the card is locked, and what to do if you receive an alert that your card was locked or unlocked without your permission.
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