Description
Why would a bank trust AI with customer conversations?
At Zoomtopia, FirstBank COO Christian Wilson shares why First Bank (FBNC) chose Zoom CX as its customer experience platform. From a reliable foundation in Zoom Workplace to flexible AI capabilities and third-party integrations, it wasn't just about features today — it was about finding a partner to build with for what's next.
Catch the full conversation and more insights from Zoomtopia on-demand now: https://zoomtopia.com/
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