Description
Why do tourists repeatedly choose IRCTC for their holidays? In this podcast, Rajni Hasija, Former CMD of IRCTC, explains the secret behind its growing number of repeat customers.
She highlights the importance of comfortable journeys, onboard kitchen and pantry facilities serving fresh, hot meals, and special assistance for senior citizens through the Saarthi initiative.
When passengers enjoy a comfortable and memorable travel experience, they return for more journeys!
Watch this interesting conversation on how IRCTC is redefining tourism and passenger experience in India.
Podcast with: Rajni Hasija, Former CMD, IRCTC
Host: Siddharatha | The News Station
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