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The Button is RIGHT THERE!

NNgroup Short 3 months ago

Description

"The button is RIGHT THERE. What have I done to these people?" 😩

Watching someone miss the "obvious" in a usability test is agonizing. It's also one of the best things a product person can do with their time.

Reading the research report is easier. Sitting in the session is what changes how you build.

#UXResearch #UsabilityTesting #ProductManagement #UX #UserResearch